Terms of service

FPRO TERMS OF SERVICE AND SUBSCRIPTION AGREEMENT

Last Updated: 2026-06-01
Website: https://fpro.com, fpromat.com, fpromat.co.uk
Contact: hello@fpro.com

1. INTRODUCTION

These Terms of Service and Subscription Agreement ("Terms") govern your access to and use of the FPRO website, mobile applications, digital services, content, products, and subscriptions (collectively, the "Services").

The Services are operated by FPRO ("FPRO", "we", "us", or "our").

By accessing our website, creating an account, purchasing products, subscribing to services, or using any part of the Services, you agree to be legally bound by these Terms.

If you do not agree to these Terms, do not use the Services.

2. ELIGIBILITY

You must be at least 18 years old to make purchases through the Services.

If you purchase products or subscriptions on behalf of a child, you represent that you are the child's parent or legal guardian and have authority to accept these Terms on their behalf.

3. PRODUCTS

FPRO offers physical products including, but not limited to:

  • FPRO Essential Kit
  • FPRO Complete Kit
  • Ball Mastery Training Mat
  • Footballs
  • Grip Socks
  • Other training accessories

Product descriptions, images, colors, packaging, and specifications are for illustrative purposes only and may vary.

We reserve the right to modify, discontinue, limit, or refuse sales of any product at any time, subject to applicable law.

4. APP ACCESS INCLUDED WITH PRODUCT PURCHASES

Purchase of the FPRO Essential Kit or FPRO Complete Kit includes access only to the basic functionality of the FPRO application, specifically the standard training video content made available by FPRO.

Certain premium features, tools, content, competitions, challenges, rankings, rewards, coach feedback, community features, analytics, future updates, and other enhanced functionality may require an active FPRO Premium subscription.

FPRO reserves the right to determine which features are included in Basic Access and which features require Premium Access, subject to any specific access rights expressly included with a product at the time of purchase.

5. FPRO PREMIUM SUBSCRIPTION

5.1 Subscription Enrollment at Checkout

FPRO Premium may be offered or included in connection with eligible products purchased through the FPRO website.

Before completing your purchase, the checkout will display the applicable subscription terms, including the subscription price, currency, billing frequency, any free trial or promotional period, and the recurring charges that will apply.

By completing checkout after these terms have been presented to you, you expressly agree to enrollment in the FPRO Premium subscription and authorize recurring billing in accordance with the terms disclosed at checkout and these Terms.

5.2 Free Trial

Where a free trial is offered, the duration of the free trial will be clearly disclosed at checkout.

If your purchase includes a fourteen (14) day free trial, the trial begins on the date specified during checkout or in your order confirmation.

No subscription fee will be charged during the free trial period unless otherwise clearly disclosed and agreed to at checkout.

Unless you cancel before the end of the free trial, your subscription will automatically convert into a paid subscription at the recurring price and billing frequency disclosed and accepted by you at checkout.

5.3 Payment Authorization

By completing your purchase, you authorize FPRO and its payment processors to securely store and use the payment method provided during checkout for future subscription charges.

You authorize FPRO to charge that payment method on a recurring basis in accordance with the subscription price, currency, billing frequency, promotional terms, and other payment terms displayed and accepted by you at checkout.

5.4 Subscription Price

The price of FPRO Premium may vary depending on factors including your country or region, currency, promotional offers, discounts, sales campaigns, subscription plan, and other commercial factors.

The subscription price applicable to you is the price displayed and accepted by you at checkout at the time you subscribe.

Your checkout will disclose, as applicable:

  • The subscription price;
  • The applicable currency;
  • The billing frequency;
  • Any applicable taxes or charges;
  • The duration of any free trial;
  • Any introductory, discounted, or promotional price;
  • The duration of any promotional pricing period; and
  • The recurring subscription price that applies after the trial or promotional period.

Unless canceled before the applicable charge becomes due, FPRO will charge the payment method associated with your account according to the subscription terms accepted by you at checkout.

Where a promotional or discounted subscription price applies only for a limited period, the subscription will automatically continue at the recurring price disclosed at checkout after that promotional period ends, unless you cancel before the applicable renewal.

Prices offered to new customers, in other countries, through other sales channels, or during later promotional campaigns do not automatically apply to an existing subscription.

5.5 Changes to Subscription Prices

FPRO may change subscription prices from time to time.

A price change will not retroactively affect charges already paid or completed billing periods.

If the recurring price of your existing subscription is changed, FPRO will provide any notice required by applicable law before the new price takes effect.

You may cancel your subscription before the new price becomes effective.

Where applicable law requires your express consent before a subscription price increase can take effect, FPRO will obtain such consent.

5.6 Automatic Renewal

Your subscription automatically renews at the end of each billing period unless canceled.

By subscribing, you authorize FPRO to charge your selected payment method automatically at the beginning of each new billing period according to the subscription terms applicable to your account.

Automatic renewal will continue until you cancel the subscription or the subscription is otherwise terminated.

5.7 Cancellation

You may cancel your subscription at any time through your account settings or through another cancellation method made available by FPRO.

Cancellation prevents future subscription renewals and charges.

Cancellation does not retroactively refund charges already validly processed, except where a refund is required by applicable law.

If you cancel during an applicable free trial before the first subscription charge becomes due, you will not be charged the recurring subscription fee.

Your Premium access may continue until the end of the applicable trial or paid billing period, unless otherwise stated or required by applicable law.

5.8 Failed Payments

If a payment fails, FPRO may:

  • Retry the transaction;
  • Request an alternative payment method;
  • Suspend access to Premium features;
  • Terminate the subscription; or
  • Use lawful procedures to recover unpaid amounts.

6. NO GUARANTEED RESULTS

FPRO provides educational and training content only.

We do not guarantee:

  • Football performance improvements;
  • Selection by clubs, academies, or teams;
  • Scholarships;
  • Professional contracts;
  • Athletic achievements;
  • Specific training outcomes.

Results vary based on numerous factors outside our control.

7. HEALTH AND SAFETY DISCLAIMER

Participation in physical activity carries inherent risks.

You acknowledge and agree that:

  • Use of FPRO products and training content is at your own risk;
  • Users should train in a safe environment;
  • Users should consult a physician before beginning any exercise program where appropriate;
  • Parents and guardians remain responsible for supervising children where appropriate.

To the fullest extent permitted by applicable law, FPRO shall not be liable for injuries, accidents, property damage, or losses arising from participation in training activities.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

8. INTELLECTUAL PROPERTY

All content provided through the Services, including:

  • Videos;
  • Graphics;
  • Software;
  • Training programs;
  • Designs;
  • Trademarks;
  • Logos;
  • Text; and
  • Audio

is owned by FPRO or its licensors and is protected by applicable intellectual property laws.

You may not, without prior written permission:

  • Copy;
  • Reproduce;
  • Distribute;
  • Modify;
  • Sell;
  • Reverse engineer; or
  • Create derivative works from protected FPRO content.

9. USER ACCOUNTS

You are responsible for:

  • Maintaining the security of your account;
  • Protecting your login credentials; and
  • Activity occurring through your account.

FPRO may suspend or terminate accounts where reasonably necessary, including in cases of misuse, fraud, violation of these Terms, security concerns, or violation of applicable law.

10. USER CONTENT

If you upload videos, comments, feedback, images, or other content through the Services, you grant FPRO a worldwide, royalty-free license to use, reproduce, modify, distribute, display, and create derivative works from such content for legitimate business, operational, product improvement, and marketing purposes, subject to applicable law and our Privacy Policy.

You represent that you have all rights and permissions necessary to provide such content and grant the applicable rights to FPRO.

11. REFUNDS AND RETURNS

Physical Products

Unless otherwise required by applicable law, eligible physical products may be returned within thirty (30) days of delivery.

Returned products must be:

  • In reasonable condition;
  • Not intentionally damaged; and
  • Returned according to instructions provided by FPRO.

Customers are responsible for return shipping costs unless otherwise stated by FPRO or required by applicable law.

Nothing in this section limits any mandatory consumer rights available under applicable law.

Cleaning of Returned Mats and Balls

Please return mats and balls clean and free from dirt, mud, stains, or other soiling. If a returned mat or ball requires cleaning because of use or handling beyond what is reasonably necessary to establish its nature, characteristics, and functioning, FPRO may deduct a reasonable cleaning amount from the refund, to the extent permitted by applicable law.

The deduction is assessed individually, based on the product’s condition, the cleaning required, and the reasonable costs of labour, materials, and any external cleaning services at the time the return is processed. No fixed cleaning fee applies. The deduction will not exceed the reasonable, evidenced cost of the necessary cleaning or, where statutory withdrawal rights apply, the resulting reduction in the product’s value. It will never exceed the refund otherwise due for the affected product.

FPRO will explain the amount and basis of any deduction when confirming the refund and will provide supporting evidence on request. No cleaning deduction applies for ordinary inspection equivalent to what would reasonably be allowed in a shop, for soiling present on delivery, or where prohibited by applicable law. We do not charge a cleaning fee as a condition of exercising statutory remedies for faulty or non-conforming products. Where the law makes deductions conditional on prior information about withdrawal rights, deductions will be made only if that information was properly provided.

Grip Socks

Grip socks are excluded from FPRO’s voluntary thirty (30) day change-of-mind returns policy and are non-refundable under that policy, whether purchased separately or as part of a kit or bundle. This exclusion does not override any statutory cancellation or withdrawal rights, or rights relating to faulty, damaged, or incorrectly supplied goods.

Where applicable law permits an exception for sealed goods that are unsuitable for return for health protection or hygiene reasons, that exception applies only if the socks genuinely qualify for it and the customer has broken the hygiene seal after delivery. Opening the packaging or trying on socks does not, by itself, automatically remove statutory withdrawal rights.

If socks are lawfully excluded from a kit or bundle refund, any amount retained will reflect the portion of the actual purchase price attributable to the socks, taking account of applicable discounts, rather than an additional penalty.

Subscription Fees

Except where required by applicable law or expressly stated otherwise, subscription fees already billed are non-refundable.

Canceling a subscription prevents future renewal charges but does not automatically entitle you to a refund for a billing period that has already begun.

Digital Services

Digital products, digital content, and activated digital services may be non-refundable to the maximum extent permitted by applicable law.

Any statutory cancellation, withdrawal, refund, or consumer rights that cannot legally be excluded remain unaffected.

12. THIRD-PARTY SERVICES

The Services may integrate with third-party providers, including payment processors, analytics services, cloud providers, and app marketplaces.

Your use of certain third-party services may also be subject to their own terms and policies.

To the maximum extent permitted by applicable law, FPRO is not responsible for independent third-party services or their actions.

13. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES, PRODUCTS, SOFTWARE, CONTENT, AND SUBSCRIPTIONS ARE PROVIDED "AS IS" AND "AS AVAILABLE."

FPRO DISCLAIMS WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, TO THE EXTENT SUCH WARRANTIES MAY LEGALLY BE DISCLAIMED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED AVAILABILITY.

NOTHING IN THESE TERMS EXCLUDES ANY WARRANTY, GUARANTEE, OR CONSUMER RIGHT THAT CANNOT LEGALLY BE EXCLUDED.

14. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FPRO SHALL NOT BE LIABLE FOR:

  • INDIRECT DAMAGES;
  • INCIDENTAL DAMAGES;
  • SPECIAL DAMAGES;
  • CONSEQUENTIAL DAMAGES;
  • LOSS OF PROFITS;
  • LOSS OF DATA;
  • LOSS OF BUSINESS; OR
  • LOSS OF OPPORTUNITY.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FPRO'S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO FPRO DURING THE PRECEDING TWELVE (12) MONTHS.

NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY WHERE SUCH LIMITATION OR EXCLUSION IS PROHIBITED BY APPLICABLE LAW.

15. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless FPRO and its officers, directors, employees, affiliates, contractors, licensors, and agents from claims, damages, losses, liabilities, costs, and expenses arising from:

  • Your material breach of these Terms;
  • Your unlawful misuse of the Services;
  • Your violation of applicable law; or
  • Your violation of third-party rights.

16. FORCE MAJEURE

FPRO shall not be liable for delays or failures caused by events beyond its reasonable control, including:

  • Natural disasters;
  • War;
  • Terrorism;
  • Government actions;
  • Internet outages;
  • Power failures;
  • Labor disputes;
  • Cyberattacks; or
  • Other events outside FPRO's reasonable control.

This section applies only to the extent permitted by applicable law.

17. PRIVACY

Your use of the Services is also governed by our Privacy Policy.

18. CHANGES TO THESE TERMS

We may update these Terms from time to time.

Updated Terms will become effective when posted or on another date communicated by FPRO, as permitted by applicable law.

Changes will not retroactively alter completed purchases.

Changes affecting an existing paid subscription, including changes to subscription pricing, will be handled in accordance with Section 5 and any notice or consent requirements imposed by applicable law.

Where required by law, we will provide advance notice of material changes.

19. GOVERNING LAW

These Terms shall be governed by the laws of the Republic of Lithuania, except to the extent that mandatory consumer protection laws applicable in your country of residence provide rights that cannot legally be excluded by contract.

20. JURISDICTION

To the maximum extent permitted by applicable law, disputes arising out of or relating to these Terms shall be subject to the jurisdiction of the competent courts of Lithuania.

If applicable consumer protection laws give you the right to bring proceedings in another jurisdiction or provide other rights or forums that cannot legally be excluded, those rights remain unaffected.

21. CONTACT

FPRO
Website: https://fpro.com, fpromat.com, fpromat.co.uk
Email: hello@fpro.com

By completing checkout, you acknowledge and agree that:

  • You have read and accepted these Terms;
  • You understand the FPRO Premium subscription terms presented to you at checkout;
  • You understand the applicable free trial, promotional period, or discount, if any;
  • You understand the recurring subscription price, currency, and billing frequency displayed to you at checkout;
  • You authorize FPRO to charge your selected payment method according to those subscription terms unless you cancel before the applicable charge becomes due;
  • You understand that the subscription automatically renews until canceled; and
  • You agree to be bound by these Terms.