FAQs
Can't find the answers to your questions?
Email Us at hello@fpro.com
Before you buy
- FPRO Ball Mastery Mat – High quality, long-lasting and friction-resistant.
- A profile in an FPRO APP – Gain access to our app to monitor your progress with a Skill Card and access a wide array of drills tailored to enhance your football technique.
- 7-Level Program – Over 140 high-quality video training sessions. Players can easily grasp and excel in executing the drills, designed for clarity and effective learning.
- Regular Upload of New Levels – Optional extra levels are available for purchase through the App Store and Google Play for those looking to challenge themselves further after completing the first three levels.
- Traveling Bag – you can carry your mat anywhere you like.
NOTE:
Socks and the ball are not included in the price of the Ball Mastery Starter Kit. However, you can purchase our bundles, which include these items for the full training experience.
Yes! If you wish to create a second profile, simply purchase another training program on our website. As a returning customer, we’re happy to offer you a 60% discount for your second account. Send us an email with your previous order number, and we'll generate a discount code for you.
Shipping & Delivery
We currently ship to the following countries:
Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czech Republic, Denmark (Faroe Islands), England, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal (excluding Azores & Madeira), Qatar, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain (excluding Canary Islands and Baleares, Ceuta & Melilla), Sweden, Switzerland, United Arab Emirates, United Kingdom, USA.
Europe
- UPS Express Saver: 1-2 business days
- UPS Standard: 3-4 business days
- Standard Post: 8-10 business days
USA/Canada
- UPS Express Saver: 2-4 business days
- Standard Post: 10-12 business days
Australia
- UPS Express Saver: 3-5 business days
- Standard Post: 10-12 business days
Rest of the World
- UPS Express Saver: 5-7 business days
- Standard Post: 12-14 business days
App & Mat
- Mat Dimensions: 65 cm x 80 cm (Ideal training space: 2m x 2m).
- Materials: 80% rubber, 20% fabric. The upper part is made from 100% recycled PET polyester fabric, while the bottom part is composed of 60% recycled polymer. PVC-free.
No subscription is needed! When you purchase the FPRO Mastery Mat + Training Program, you gain lifetime access to the app for one account. Optional extra levels are available for purchase through the App Store for those looking to challenge themselves further after completing the first three levels.
- XP Points - Every completed drill will reward you with a certain amount of XP points and earn you a specific position on the leaderboard.
- Training Time - Every minute you train will be displayed on your skill card.
- Drills Completed - All completed drills will be displayed on your skill card.
- Streak - Your streak reflects the number of consecutive days you have been training.
- Leaderboard - All achievements will be collected and converted into XP points, which will be reflected on your skill card and contribute to your position on the leaderboard.
- Trophy Room - Every significant achievement will be rewarded with specific trophies, which you can find in your trophy room.
The app is available in the following languages: English, Spanish, German, French, Italian, Portugese, Lithuanian and Japanese.
You can add a second profile by purchasing another Training Program on our official website.
To add an additional user under the same email:
- Log in to your account.
- Go to your profile.
- Select the menu tab.
- Click "Add New Profile."
If you don’t have a verification code or encounter any issues, reach out to us, and we’ll assist with the verification process.
After purchase
Your unique verification code can be found on the flyer inside the FPRO Ball Mastery Mat package.
Unlock the training videos with your verification code – the unique code that can be found on the flyer inside the FPRO Ball Mastery Kit package. Simply enter the code into the training section of the FPRO App to unlock the training program.